Disney World provides extensive facilities for all forms of disabilities including visual, auditory, mobility & cognitive disabilities. Our helpful Guide to Walt Disney World with Disabilities provides an overview of services available.
Disney World provides extensive facilities for all forms of disabilities including visual, auditory, mobility & cognitive disabilities. You are able to contact Walt Disney World at (407) 560-2547 or [email protected] prior to your visit to discuss your requirements.
Walt Disney World has created a Disability FAQ which you also might find useful to review.
There are also specific park guides which you can find on the following links:
Read on in our Guide to Walt Disney World with Disabilities for further information.
Disability Access Service
Disney recognises that some guests with disabilities are unable to tolerate long waits in lines for attractions. The Disability Access Service allows Guests with disabilities, as well as an allotted number of people from his or her party, to schedule a return time at a specific attraction that is comparable to the wait time when they first arrive at that attraction. To register guests should visit the Guest Relations Lobby located near the entrance of each theme park. The Disability Access Scheme is a new service that was launched in 2015 replacing the previous front of line scheme. Further information can be obtained from the official Disney World Guide.
The Disability Access Scheme is only intended for those guests who are unable to tolerate long waits in line. The majority of guests with disabilities, including those with poor mobility, will not require a DAS but Guest Relations will be happy to review how the parks can best meet your needs.
Electric Conveyance Vehicles are available for rent at all Walt Disney World theme and water parks as well as Disney Springs. They are available on a first come first served basis and are only available for daily rental. Current prices are:
Walt Disney World Theme Parks
- Daily: $50
- A refundable $20 deposit is required at this location
Walt Disney World Water Parks and Disney Springs
- Daily: $50
- A refundable $100 deposit is required at this location
Wheelchairs are also available to rent in all parks.
If you are going to need a scooter for more than a couple of days then you should consider a long-term rental. There are many companies providing this service across Orlando. 4 providers have been credited with being Disney Featured Providers.
The advantage of using a Featured Provider is that your scooter can be picked up & dropped off from Disney Resort Bell Boys. In addition, should you be unlucky and your scooter breaks down these companies are permitted to enter the parks. The current 4 featured providers are:
- Best Price Scooters and Strollers: (866) 866-3434
- Apple Scooter: (800) 701-1971
- ScooterBug: (800) 726-8284
- Buena Vista Scooter Rentals: (866) 484-4797
Reviews of all 4 of these companies are available online. We have used ScooterBug and was reasonably happy with the service provided.
You are also welcome to bring your own ECV or wheelchair into the park. All forms of Disney World Transport are able to transport ECVs.
Guests with Hearing Disabilities
Disney World offers a variety of services to help Guests with hearing disabilities. Services include:
- Guest Room Amenities
- Assistive Listening
- Handheld Captioning
- Video Captioning
- Sign Language Interpretation(parks vary by rotation. Click here for current schedule)
Contact Disability Services for more information. We advise you contact Disability Services well in advance of your visit.
Guests with Cognitive Disabilities
The resort offers a host of services to help Guests with cognitive disabilities including those on the Autism Spectrum.
For more information contact Disney Disability Services.
Guests with Visual Disabilities
Walt Disney World offers a variety of services to help Guests with visual disabilities enjoy their visit. These services include:
- Audio Description
- Braille Guidebooks
- Portable Tactile Map Booklets
- Stationary Braille Maps
- Information About Service Animals
For more information contact Disability Services
Food Allergies & Intolerances
Walt Disney Parks and Resorts is the recipient of a FARE (Food Allergy Research and Education) Award. The award was given for their dedication to proving a safe and enjoyable dining experience.
Read our Guide to Visiting Disney World with Food Allergies for further information.
Service Animals are welcome in most areas of Walt Disney World. For further information click here.
Disney Resort hotels offer accessible rooms with features for Guests with disabilities, including:
- wheelchair accessible rooms
- hearing accessible rooms
Accessible restrooms including companion-assisted restroom facilities are available throughout the theme parks.
Theme park First Aid locations have facilities with additional space and privacy for individuals who may need assistance from a member of their party with their personal care needs.
Parking is available for guests with a valid disability parking permit throughout Walt Disney World.
Our Guide to Walt Disney World with Disabilities only provides a brief overview of services that are available. Guests who require further information or have more complex needs should contact Walt Disney World at (407) 560-2547 or [email protected] prior to your visit to discuss your requirements. We recommend you contact at least a month before you visit.
Our Guide to Walt Disney World for Beginners has plenty of other useful tips that will help plan your vacation.